Yes, all our products are officially licensed.

Contact us at hello@mrcollectable.com.au and we will do the hard work for you!

For every $1 you spend, you earn 4 points, once you have reached 600 points, you will earn a $5 coupon code!

How else can I earn points? Sign up for our loyalty program and you will earn a bonus of 100 points. On your birthday we will give you a bonus of 200 points. If you have any friends who love collecting just as much as you do, refer a friend and you will receive a bonus of 100 points!

As per the nature of this style of Mystery Box there is no guarantee that you will receive the full cost back in contents value as there are chances to obtain very rare packs & cards which would increase the value substantially over the purchase price. 

The value of Mystery Boxes are spread across when being hand put together. Mystery boxes are selected at random and we do not have control on what vintage packs are inside.

There are strictly no refunds on Mystery Boxes.

You’ll receive a shipping confirmation email that includes your tracking number once your order has been sent out. Please note that tracking links generally need 24-48 business hours to appear in the system.

Pre orders are particularly important for limited release items, as sometimes we may presell out of an item, so preordering will be the only way to ensure you can buy that piece. You also receive 10% off pre order products, you are guaranteed to save on an item you love!

All pre-orders require a 50% deposit, after your order has been placed, it immediately begins to process through our system to make its way to you as quickly as possible. Please be aware that each pre-order is limited to a number based on the allocation we have from our supplier, as each order affects our ordering habits and attracts transaction surcharges from our suppliers, your 50% deposit is non-refundable,we highly recommend you please carefully select your pre order. If however you accidentally made a mistake and changed your mind on your pre-order, you have a 3-day grace periodto apply for a refund. Please email Hello@mrcollectable.com.au to apply for a refund.

You may be eligible for a full refund if your pre-ordered product is delayed beyond 60 days from the initial release date provided by our supplier. While we strive to deliver your order promptly, unforeseen logistics and manufacturing delays are beyond our control.

Refund requests will be reviewed upon submission, and we will notify you of the outcome once assessed.

Please note that pre-order dates are estimates only and subject to change without notice. These estimates are based on the best information that we have been given by our manufacturer, these changes are beyond our control.

Please note that pre-order dates are estimates only and subject to change without notice. These estimates are based on the best information that we have been given by our manufacturer, these changes are beyond our control.

Once we received your total order from our supplier, your order will be sent out, however, we can part-ship your order, which will incur extra shipping charges. Please get in touch with us at Hello@mrcollectable.com.au if you would like us to send your partial order.

Yes, that is right! Orders over $250 qualify for free domestic shipping. If your order is under $250, standard shipping rates apply. All orders are shipped with tracking.

In-stock items are dispatch within 24-48 hours.